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Liberal legacy: another mismanaged project from hell

Cost to government to collect cash from the people who earned it:  skyrocketing

Irony involved: priceless.

Sounds like, um what’s the word for it…. oh yeah.  GovernmentLiberal government.

Tories inherit troubled GST computer project

[…] The replacement was to cost $98.5 million and be running by 2004. But costs have soared and schedules have slipped: the latest official estimate is $145 million, with a new start date of next October.

A newly released audit, however, says even this number is too low. Additional testing, training and compensation to Quebec, which must upgrade its own GST computers in tandem, will push the total cost to about $200 million, more than double original projections.

How ‘bout the project’s supervision?

[…] “It was evident that there was a lack of skill sets in certain business areas,” says the document. “Formal senior level oversight . . . on a regular basis . . . was not evident.”

Project teams “did not have a clear understanding” of aspects of the system, and there were no detailed plans for training or testing, which have helped drive up costs.

Supervisors also failed to deal properly with the problem of corrupt data, which has to be repaired before it can be inputted into the new system. An estimated 740,000 to two million records will require electronic fixes.

But will it speak french?

[…] Ensuring the new system can communicate with Quebec’s computer will be expensive.

A spokeswoman for the Canada Revenue Agency says Ottawa may have to cut the province a cheque for as much as $40 million by 2007.

“They will receive a maximum of $40 million over two years, and that’s based on actual audited costs,” Jacqueline Couture said in an interview.

“It is to compensate them for the extraordinary one-time costs to upgrade and modify their systems to align with the Canada Revenue Agency system.”

How delightful for us all.

[…] The federal government has a badly tarnished record when it comes to implementing new computer systems:

-In 2003, National Defence discovered it had been defrauded of $146 million through bogus invoices related to computer systems.

-A 2003 audit found the Canadian Coast Guard had mismanaged a project to link its ships and shore stations by computer. The original budget of $7.9 million soared to $13.3 million and would likely climb even higher, the audit said.

-An internal audit last year of the military’s MASIS computer project, designed to track inventory, estimated the true cost at about $325 million – far in excess of the $147 million planned in 1997.

Well we’re on a roll then.

Joel Johannesen
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